Building a Class A Portfolio with Andrew Joyner of Tricon Residential
Aaron and Adam are welcoming Andrew Joyner in today’s episode. He is the Managing Director of Tricon Residential, overseeing all Canadian apartment activities with a pipeline of 4200 units. Andrew has a wealth of experience in both the North American and European real estate markets.
Tricon provides a unique perspective on the Toronto market, as they’re delivering multiple very large development projects in core Toronto locations. Andrew shares what drives their investment decisions, how to enhance the tenant experience and managing a portfolio in a covid world.
Topics covered include:
- Controlling the resident experience in Tricon properties.
- Why Tricon was so well prepared to deal with a pandemic.
- Conversion numbers on virtual tours versus in-person ones.
- Toronto’s ascendance to world class city status.
- The “Manhattanization” of Toronto.
- COVID-19’s influence on the design of Tricon apartments.
- Looking for new locations for affordable living spaces.
- The time that Andrew spent working in the UK.
- Providing housing in the US for hard-working families.
- Tricon’s focus on the middle market demographic.
- Partnerships to enrich the resident experience.
- Being methodical and strategic when buying land.
- Andrew’s thoughts on competition for development sites in the covid era.
- “Buying the dip”.
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More about our guest….
Andrew Joyner heads Tricon’s Canadian Multi-family Rental business. Mr. Joyner is responsible for all aspects of day-to-day platform activities, including setting strategic direction and sourcing investment opportunities, as well as overseeing dedicated teams responsible for business plan execution: development and construction, asset management and operations. In addition, Mr. Joyner manages senior relationships with joint-venture partners.
Prior to joining Tricon in 2016, Mr. Joyner worked at CPP Investment Board (CPPIB) in Toronto, with a focus on real estate investments throughout North America. Before this, Mr. Joyner worked at Hines in London, U.K, where he was responsible for property acquisitions in Western Europe, and worked in investment banking at Goldman Sachs in New York.
Mr. Joyner holds a Master of Business Administration degree from Columbia University, an undergraduate degree in Economics from Queen’s University, from both of which he graduated with Distinction, and is a CFA Charterholder. Mr. Joyner is a member of the Multifamily Council of the Urban Land Institute.